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Warranty Information — Electronic Locks

Warranty that gives you
complete peace of mind.

At EUROPA, we don't just build locks — we build trust. Every product is backed by a strong, transparent warranty designed to give you complete confidence and long-term peace of mind.

3 Yrs Electronic Warranty
7 Yrs Mechanical Warranty
25M+ Homes Secured

Customer Support

We're here to help, every day

Tollfree Number
1800 123 061 061 Mon – Sat, 9:00 AM to 9:00 PM
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Missed Call Facility
1800 315 7838 Get a callback within 24 hrs

FFS*

Free Fitment Service

PAN India Network

400+ PAN India Technicians

Installation Support

Fill a simple form, we handle the rest.

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7/3 Years Warranty*

Mechanical & Electronic Coverage

Electronic — 3 Yrs Mechanical — 7 Yrs

*Terms and conditions apply. Valid from date of purchase.

Comprehensive Coverage

Dual protection for every layer of your lock.

This dual coverage ensures that both the intelligence and the strength of your lock are protected for years to come — valid from the date of purchase.

3
Years

Electronic Components

Covers the sensors, motors, circuitry, and connectivity that power your lock's smart features.

7
Years

Mechanical Components

Covers the body, latch, bolt, and structural hardware that keep your door physically secure.

Both warranty periods are valid from the date of purchase and apply across the EUROPA electronic lock range.
What This Means For You

Protection you can actually feel, every day.

Reliable Performance

Consistent, dependable operation you can count on every single day.

Hassle-Free Support

Simple, transparent repair or replacement support when you need it.

Long-Term Protection

Your investment stays protected for years, not just months.

Everyday Confidence

Peace of mind built into every lock, every unlock, every day.

Customer Delight
3 Years Complete Peace of Mind

Experience unmatched reliability with EUROPA's Customer First commitment — support that stays with you long after installation.

Included With Every Lock

Support that goes beyond the warranty card.

  • Pre-sales support to help you choose the right lock for your door.
  • Fast-track lock fitment service across our PAN India network.
  • Lock demo provided at the same time as fitment.
Our Promise

You're not just buying a lock — you're investing in years of safety.

With EUROPA, every purchase comes with years of innovation, dependable service, and a team that stands behind its product.

Fill the Form for Installation Support
Secure today. Stay worry-free for years.
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